SpinBet Frequently Asked Questions From NZ Players
At SpinBet Casino, we aim to provide an exceptional online gaming experience for players in New Zealand and beyond. Our platform offers a vast selection of over 5,000 casino games, including slots, table games, and live dealer options. We support multiple payment methods, including credit/debit cards, e-wallets, and cryptocurrencies, ensuring fast and secure transactions. Our generous bonuses and promotions, such as welcome packages and weekly free spins, enhance your gaming journey. With 24/7 customer support available via email, feedback form, live chat, and phone, we’re here to assist you anytime.
Frequently Asked Questions at SpinBet
FAQ
What payment methods are available at SpinBet Casino?
We offer a variety of payment options, including credit/debit cards (Visa, Mastercard), e-wallets (Skrill, Neteller), and cryptocurrencies (Bitcoin, Ethereum). These methods ensure secure and swift transactions for both deposits and withdrawals.
Are there any fees for deposits or withdrawals?
No, SpinBet Casino does not charge any fees for deposits or withdrawals. However, please check with your payment provider for any potential charges on their end.
What is the minimum deposit amount?
The minimum deposit amount is 20 NZD or its equivalent in other currencies. For cryptocurrency deposits, the minimum is 0.0025 BTC or equivalent.
How long do withdrawals take to process?
Withdrawal times vary depending on the payment method. For credit/debit cards they usually take a couple of minutes, while bank transfers may take up to several days.
What types of games are available at SpinBet Casino?
SpinBet Casino offers a diverse range of games, including online slots, table games, live game shows, and games with real dealers.
Is there a welcome bonus for new players?
Yes, new players can enjoy a welcome package that includes a 100% match bonus up to $2,000 and 100 free spins on selected slots.
Are there ongoing promotions for existing players?
Absolutely! We offer various promotions, such as weekly free spins, reload bonuses, and special event offers to keep the excitement going.
Can I play games on my mobile device?
Yes, SpinBet Casino is fully optimized for mobile devices, allowing you to enjoy your favorite games on smartphones and tablets without the need for a dedicated app.
Is SpinBet Casino licensed and regulated?
Yes, SpinBet Casino provides its services absolutely legally. It has a valid gaming license from a reputable authority.
How can I contact customer support?
You can reach our customer support team 24/7 via email, live chat, phone, and even feedback form.
Is my personal and financial information secure?
Yes, we employ advanced SSL encryption technology to protect all personal and financial data, ensuring a secure gaming experience.
Are there any restrictions on who can play at SpinBet Casino?
Players must be at least 18 years old and reside in a jurisdiction where online gambling is legal. Please refer to our terms and conditions for more details.
Can I set limits on my account for responsible gaming?
Yes, we support responsible gaming and offer tools to set deposit limits, loss limits, and session time limits. You can also self-exclude if needed.
How do I verify my account?
To verify your account, you’ll need to provide identification documents, such as a government-issued ID and proof of address. This process helps ensure the security of all players.